RETURN POLICY

REASONS FOR RETURNS:

OPTION 1

If you develop or show signs or an allergic reaction within 24-48hrs of product use, return the product(s) within 7 days of receipt for a refund of purchase price (less *S&H). Please include a copy of your invoice in the package for collection by the in-house courier or ship to Laur Skin Solutions™ returns address.

OPTION 2

Exchanges and Damages. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right at no extra cost. Please include a copy of your invoice in the package for collection by the in-house courier or ship to Laur Skin Solutions™ returns address this must be done within 7 days of receiving items.

We will always do our best to process your return and issue your refund/exchange as quickly as possible. Please allow us 7 business days from the date our system received the returned products to process your refund. Upon receipt, we will credit your account for the price of the items returned. Refunds will be issued in the manner by which you originally paid (minus *shipping and handling). Please contact us if you have any further questions regarding your return by accessing our online chat feature, or email us at info@laurskinsolutions.com call us at (307) 242-8950 / +1 (868) 272-8012 (WhatsApp)

Upon successful processing of your refund request less shipping and handling, we will promptly initiate the return of funds to your original payment method. For debit card and cash on delivery transactions, please anticipate a period of 5-10 business days for the funds to reflect in your account or the manner in which payment was made. For credit card transactions, the process is slightly quicker, typically taking between 3-5 business days. We appreciate your understanding and patience during this process.

Note that all returns are subject to validation and approval by Laur Skin Solutions™.  Laur Skin Solutions™ reserves the right to limit or refuse a return.

Laur Skin Solutions™ Returns Address:

412 N. Main Street, STE 100, Buffalo, WY, 82834, USA

To limit the shipping expenses to the USA Headquarters from Trinidad and Tobago, we can arrange for a returns pickup through our In-House Courier.

Please Note!
*Shipping and Handling on all refund orders is $100TTD.